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Karen's SpaceThe choice not between, but of. |
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How efficient has telemarketing become?A phone ring broke my morning peace.
Hello? (1 second silence) "Hello, my name is ___ and I am a firefighter in your neighborhood. I am calling to encourage you to vote YES for referendum ___." That's when I hung up. Was I rude? What's there to be rude to a machine? If you care enough about an issue, at least call me in person. Don't send me a recorded message.
Here's a better one. Phone rings, and I pick it up. (1 second silence and then click). "Hello, please HOLD until the next agent is available." Then I become very confused. Did I make the call or did I just answer the phone? Then I come to realization of what's happened and hang up promptly. Why should I wait for your telemarketing message? What kind of marketing tactic is that?
Technology is only a tool. If used properly, it can improve efficiency and effectiveness. If used improperly, it can bring undesired outcome. Telemarketers better come to realize this... before people start using phone technology to detect calls coming from a machine rather than human dialing-in (does such technology exist already?). Then we get into "tech - war" with neither side winning, and people attributing all shortfalls to technology. That's a discussion for another day. It's got to be easier than thisWith all the hype about Bing (and I like Bing more than any other search engines Microsoft produced), I can't believe that I just spent 15 minutes looking for a place to change my Live ID password. I normally went to www.live.com to login and access my account. Now that URL takes me to www.bing.com and I can't access my account... only my preferences! After couple of savvy maneuvering around redirects, I figured out Windows Live is now http://home.live.com. It's been awhile since I last visited Windows Live homepage (my fault for neglecting to pay attention to constant changes on the Web for the past few months), and I was literally lost in what seems to me modules after modules of UI elements ... network, preferences, safety, profile... but no account! Finally when I scrolled down to the bottom of the page (I don't know what prompted me to do so), I found a link to my account at the bottom right corner! Ahh... 15 minutes of treasure hunt just to change my password to keep up with Web safety. It's got to be easier than this! Niagara FallsBoy, am I behind with blogging! This is hard to keep up with full time job. Anyway, here are some photos from family vacation at Niagara Falls (Canadian View) this past June. By the way if you're planning a trip for 10+ people, decide on how you'll split shared costs such as food, car rental, gasoline, etc. I ended up paying all, but was the family trip worth it? Absolutely! We bonded and disagreed (sometimes). It was a great 'reconnection' opportunity. Even today, we talk about it. I might suggest that we make this into a family tradition. American Falls (left) and Canadian Horseshoe Falls (right). To enjoy the Horseshoe Falls, climb the tower for couple of dollars. It's too foggy to see anything from land level. This is Horseshoe Falls view standing right next to it on a ledge (left). I wanted to capture how "thick" the water is flowing. It flows roaring fast - literally. The water chops away about 8 ft. of cliff every year. Compare that with 8 ft. of glacier falling every day in Alaska. The guide said a handful of people attempted to jump from it (why would anyone do that, I don't know) and only two survived - one of two being a little boy who fell by accident. The photo on the right is up-close-and-personal view of Horseshoe Falls. We were on "Maid of the Mist" boat that took us about 100 ft. from the fall. It was so tall that it was painful to arch my neck and look up. The sheer amount of water falling down was just un-describable. Try taking a shower underneath, you'll be bald that instant. Weekend GetawayA real vacation is one that gets you away from day to day life completely, not just physically but psychologically, no matter how long or short. I was fortunate to have one of those vacations thanks to a colleague (now my long time friend) who retired from corporate life to enjoy a rural life in Walla Walla. It has been a long time since I last took a long drive (I used to love these long drives down the endless highway). Leaving behind cold, wet, cloudy home, I drove straight to what was expected to be warm, dry, sunny Walla Walla. What met me, however, was another cloud... but warm and dry temperature.
Ever since my friend retired, I began counting the months to see how long she'd last in the country. The moment I arrived, I could see how different her life is now and that its been keeping her quite busy. She has approximately 4 acre land and she wants to grow vegetables. Here's a snapshot of her kitchen view (yes, her kitchen has this picture perfect view), small part of land that she managed to plant vegetables, and the a grape vine that came with the house (apparently, it's normal to see a vine or two in a regular home in this region). My friend and her husband showed me around town. Of course we had to stop by nearby wineries. Columbia-Crest is the biggest in town and one of the oldest in the state. It's visitor center looks like a mansion, and its vines are pretty old (I find it interesting that vines look like giant ginseng). Tagaris is a smaller winery, but their restaurant offers great food at reasonable prices. After a great meal and a sip, we stopped by McNary dam. The triangular block weighs a ton, and hundreds of them were dropped in the river to form a base for the dam. The river divides Washington state from Oregon state.
Next to the McNary dam on Washington side is this long ridge with strange rock formations. They look like giant mushrooms growing on the land. If you look closely at the picture on the right, you'll see a flipped automobile. It seemed to have gone off the ridge.
Although I didn't get bright sun I was hoping for, the clouds gave me good contrast for a dramatic photo-shot. These are from McNary dam. Don't they look like some sacrificial site? The picture on right used to be homestead when they were building the dam. These are from Umatilla National Wildlife Refugee. Umatilla is known for large chemical weapon storage. As you drive around, you'll find some white spring or mushroom looking poles here and there to detect any chemical leakage. Other than the horrible thought of what could happen, scenery is gorgeous! I am counting on another visit in September -- a great "crush" time for wineries. Where's the rice?A week ago I read an article on WSJ about rice shortage and its impact to already skyrocketing crop price. I didn't think much of it until I ran out of rice yesterday and went to Costco... only to find no rice. I tried two Asian markets and found no rice there either. What's up?! After talking to the store manager, I learned that they're releasing limited number of rice bags per day per household, first come, first served. This is more serious than I thought! I called my friends and family nationwide to warn them but was shocked to learn that they have no trouble finding rice. It's all the Teriyaki store owners in my state who are hoarding the rice. I shall not be surprised if Teriyaki stores charged extra for rice. I suppose I could go on no-carb diet now... |
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